Interfaces for customers and suppliers
Communication with customers or external stakeholders
WHAT WE OFFER YOU
Transparency and timely information sharing are key elements for building trust with customers, suppliers, and partners.
KyberEdge develops web portals and customized interfaces to securely and selectively display production status, order progress, quality, or shipments. We automate external communication, reducing manual tasks and improving service quality.
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WHAT WE SOLVE
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Frequently asked questions from customers about order or shipping status
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Repetitive and manual tasks to generate external reports
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Lack of visibility for stakeholders on production or logistics data
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CUSTOMER BENEFITS
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Fast and automated communication with customers and partners
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Reduction of manual reporting activities
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Greater confidence and perception of efficiency
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Complete control over shared information
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WHAT WE DO
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Data Segmentation and Profiling
Each stakeholder accesses only relevant information through data models and multi-level authorization. -
Custom Web Portal Development
Browser-accessible dashboards and web interfaces displaying order progress, production traceability, and documentation. -
Automated Information Distribution
Automatic delivery of reports, notifications, or updates via email, ERP systems, or digital interfaces. -
Traceability and Compliance
Access and data exchanges are monitored, audit-ready for ISO, FDA, or other certification standards. -
Structured Data Exchange
Support for AS2, FTPS, SFTP, REST/SOAP protocols, integrating legacy or modern systems through dedicated connectors.
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TECHNOLOGIES AND APPROACH
EXPECTED OUTPUT FOR THE CUSTOMER
TECHNOLOGIES AND APPROACH
Custom Web Apps for Controlled Data Sharing (React, Angular, Blazor stack, etc.)
Interactive Dashboards built with flexible and scalable tools such as:
- Power BI (embedded or stand-alone)
- Apache Superset
- Tailor-made custom solutions
Federated Authentication and SSO Systems (Azure Entra ID, IdentityServer, OAuth2)
Integration via Standard Protocols (AS2, FTPS, REST API, file drop) for automated data exchange between companies
Multi-format Export (PDF, Excel, JSON) and publishing on B2B portals
Automatic Notifications via email, Teams, webhooks, or cloud flows
EXPECTED OUTPUT FOR THE CUSTOMER
Reduction of Administrative Workload in managing requests from customers and suppliers
Targeted and Profiled Sharing of production, quality, and logistics information
Automation of Communication with third parties
Improved Transparency and Trust with customers and partners
Adaptability to Any Integration Need with external stakeholders (ERP, CRM, customer portals, etc.)
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